• Work Anytime, Anywhere: Access your office or home computers with ease, ensuring you stay productive no matter where you are.
• Simplified Server Management: Manage remote servers efficiently without needing to be on-site.
• Reliable Client Support: Provide assistance even when your clients are away from their devices.

How to Set Up Unattended Remote Access

Setting up Unattended Remote Access is simple and fast:

1. Log in to your HelpWire account.
   
   
2. Send the HelpWire Client app link to the remote client as usual.
   
   
3. The client downloads and installs the HelpWire Client on their device.
   
   
4. From your HelpWire Operator app, initiate a remote connection.
   
   
5. The client approves the connection, enabling the session.
   
   
6. In the Web Portal, select “Request Unattended Access.”
   
   
7. The client approves Unattended Access with a single prompt. After this, you can connect anytime without further permissions, provided the device is powered on and online.

Following these steps establishes a continuous connection to the remote device, improving your efficiency and support capabilities.

For more detailed instructions, visit our Knowledge Base.

Managing Unattended Access Permissions

We understand the importance of control when it comes to remote access. Here’s how to manage or revoke Unattended Access:

• Client-Side Control: Clients can disable Unattended Access at any time through the HelpWire Client app.
• Operator Control: Operators can manage or revoke access via the HelpWire Web Portal, offering flexibility for endpoint management.

These options ensure both clients and operators have full control over access permissions, maintaining security and compliance.

Built-in Security for Peace of Mind

Unattended Remote Access inherits HelpWire’s robust security measures, including:

• AES-256 Encryption: Ensures all data and connections remain secure.
• Permission-Based Access Control: Guarantees only authorized sessions are established.

You can trust HelpWire to deliver secure and compliant remote access, safeguarding your data and privacy.

Try HelpWire’s Unattended Remote Access Today!

Designed to boost efficiency, streamline workflows, and provide seamless support, HelpWire’s Unattended Remote Access is a game-changer for remote operations. Experience the difference today!

• Global Reach: FlexiHub is now used by customers in over 130 countries, demonstrating its universal appeal and reliability. Nearly 400,000 users worldwide have registered for a FlexiHub account!
• Advanced Security: With end-to-end encryption, FlexiHub ensures that data transferred between devices remains private and protected - an essential feature in today’s cybersecurity-conscious world.
• Cross-platform Support: The platform now supports all major operating systems, including Windows, macOS, Linux, and Android, catering to a wide range of user needs.
• Scalability for Enterprises: FlexiHub has introduced business-ready solutions tailored for large-scale deployment, providing centralized management and multi-user capabilities.

FlexiHub’s journey over the last ten years is a testament to its commitment to innovation, user satisfaction, and technological excellence. As it celebrates this remarkable milestone, the FlexiHub team not only reflects on its achievements but also looks forward to its mission of continuing to connect the world.

HelpWire is crafted to be both intuitive and powerful, making it easy to use and quick to set up. With Linux support, users can now take advantage of HelpWire's extensive features on a broader array of devices and operating systems. Specifically, HelpWire supports:

• DEB packages: Ubuntu 18.04, 20.04, 22.04, 24.04; Debian 11 "bullseye", 12 "bookworm".
• RPM packages: CentOS 9, RHEL 9, Fedora 39, and 40.

It's important to note that the team is rolling out all functionality step by step, starting with the release of the operator module. The client module is still being tested but will be available soon.

• Wide Platform Compatibility: With native applications for Windows, macOS, and now Linux, HelpWire enables you to support clients no matter which operating system they use.
• Live Support Chat: Communicate with clients in real-time, improving interaction and efficiency during remote assistance.
• Seamless File Transfers: Easily move files between your computer and the remote session using simple copy-paste functionality.
• Quick Session Start: Begin remote sessions effortlessly by sharing a unique link with your client, removing the need for complicated session IDs, passwords, or additional setups.
• Multi-Desktop Management: Control and switch between multiple desktops of a single client, enhancing multitasking and productivity.
• Advanced Security: HelpWire uses top-tier authentication, permission-based access, and AES-256 encryption to secure all data transfers. HTTPS and WSS protocols ensure your sessions are protected in reliable data centers.

At HelpWire, we are dedicated to continuously enhancing our software to serve your needs better. Future enhancements will feature unattended remote access and additional customization options for increased control. Keep informed about these updates and discover how HelpWire can improve your remote desktop experience. Follow us on social media for the latest news and exciting updates!

Unlock the Full Potential of Serial Communication

Advanced Serial Port Terminal has been a go-to solution for professionals requiring seamless serial communication for testing, monitoring, and debugging. Now, every user can enjoy its comprehensive features without any financial barriers. Here's a quick look at what you can expect:

Key Features of Advanced Serial Port Terminal:

• Multiple Connections: Users can maintain multiple serial port and TCP connections simultaneously and change port settings on the go. The ability to save option presets ensures a seamless workflow.
  
  
• Data Viewing Options: The software allows viewing data in raw, hexadecimal, or VT100 emulation modes. Sent and received data can be color-coded for easy identification, and users can set data blocks to resend at specified intervals.
  
  
• Flexible Data Formats: Users can send data in various formats, including ASCII strings, hex, binary, and octal, with an option to record sent data for future reference.
  
  
• Custom Aliases: Advanced Serial Port Terminal enables the creation of aliases for commonly used commands, which can be bound to hotkeys. Each connection can maintain its own set of aliases for enhanced efficiency.

Why Are We Doing This?

At Electronic Team, we believe in empowering our users by providing top-tier software solutions that drive innovation and productivity. By offering Advanced Serial Port Terminal for free, we are removing financial barriers and enabling broader access to this essential tool. Our goal is to support the tech community by making reliable and powerful tools accessible to everyone, regardless of their budget.

Here’s how you can get started with HelpWire instantly:

1. Download and open the HelpWire app—no account creation is needed.
   
   
2. Share the connection link with your client.
   
   
3. Access and manage your client's computer as soon as they permit the connection.

This improvement is ideal for those who need quick remote desktop access via HelpWire but prefer to skip the signup process.

Please note: Signing up for a HelpWire account unlocks additional features, including the ability to invite team members, manage client lists, access chat history, and much more.

Keep up to date with the latest HelpWire news and updates. Be sure to follow the HelpWire Team on social media. The team is committed to enhancing user experience and is always happy to provide support for any questions you may have.